Refund Policy

SHIPS FROM THE U.S

EASY RETURNS

RETURNS & EXCHANGES

We want you to be completely satisfied with your purchase. If you are unhappy for any reason, we accept returns for refunds and exchanges within 21 days for Domestic orders and 30 days for Canadian orders after your order has been delivered. All items must be unworn and unwashed in original condition with the tag still attached. The customer is responsible for the cost of returns. If the package does not reach us safely, we will not be able to complete the refund. Please make sure you get tracking on your returns so that proof of delivery can be verified. No returns or exchanges after 21 days.

TO BEGIN THE RETURN PROCESS, PLEASE contact us immediately 

Demarcianoclothing@gmail.com

Please include your order number and a brief description of what you would like, a return or exchange. All information must be included with your return. Be sure to get a tracking number for your records and allow 2-3 business days for us to process your return once it has been received.

REFUND:
Store credit will be issued to returns received after 21 days.
For credit card payments, please allow 5-10 business days for payment to reflect back into your account.
For PayPal or cash app payments, please allow 1-2 business days for payment to reflect back into your account.

EXCHANGES:
We accept exchanges within 14 days after your order was delivered to you. If you wish to return an item that was already exchanged, you can only be provided with store credit if we receive item within 21 days.
CLEARANCE/LIMITED/SALES ITEMS:
May only be returned for an exchange or store credit. A refund is not permitted. 

ALTERED/CUSTOMIZED ITEMS: 
Items that have been altered or customized are final sale. They cannot be exchanged or refunded. 

In the instance that USPS tracking states that your package has been delivered but you have not received your items, please contact us. Once the package is in the hands of the USPS, they become liable for the safe delivery of your items. If a package isn’t properly delivered, upon notification from the customer, we will open up a case with the USPS. Please allow 2 weeks for us to investigate and arrive at a resolution. If you do not receive your order within the 2 weeks of investigation, we'll provide you with the option of either reshipping your order or giving you store credit. A refund will not be issued.